Shipping Guidelines and Details
IMPORTANT UPDATE:
Due to high volume of customs control for inspection, free standard shipping will NOT be provided until further notice. Premium Express is still available.
North America Warehouse
Shipping Options Overview
Depending on your location, the system will automatically determine the warehouse that your order is shipped from. However, if North America Warehouse is out of stock for the specific item while Asia Warehouse has it/them in stock, you will be directed to Asia Warehouse shipping rules and charges at the checkout page, and Asia Warehouse shipping policies apply. We offer:
- Express shipping - North America Warehouse [USD $20], ensures estimated delivery within 7-14 days.
- For remote areas, a higher charge of [USD $40] applies, with delivery estimated at 10-20 days. This website allows you to proactively search whether your address is considered a remote area, and we encourage you to check in advance at https://www.trackingmore.com/remote-area.
Return and Refunds
Products from North America Warehouse can be return / refunded if it is still in the original selling condition within 7 days of receiving the order. Customers are responsible for the shipping back to our North America Warehouse, and a refund of purchased product(s) value will be returned to your original payment method.
However, possible product defects and shipping damages will be exempt from this return policy, and a refund can be requested or new product(s) will be sent to you, within 14 days of receiving your order.
Customs Duties Notice
Please note that while most orders avoid customs duties, some may incur additional fees based on your country's policies. These charges are not covered by TacticalEdged.Dojo. You will need to kindly monitor the shipping about any customs duties involvement.
Shipping Delays
We strive for timely delivery, but certain factors like customs clearance or logistic processes may cause delays. However, If your order does not arrive within 50 days, the whole order amount will be refunded. Holiday suspensions excluded, which will normally be updated at homepage.
Asia Warehouse
Shipping Options Overview
Depending on your location and needs, the system will automatically determine the warehouse that your order is shipped from. We offer various shipping options:
- Standard shipping - Asia Warehouse [FREE], with estimated delivery taking 25-45 days.
- Express shipping - Asia Warehouse [USD $20 / $40 depending on your location], ensures estimated delivery within 7-15 days. Shipping fees will be refunded if parcel arrived exceeds 15 days.
- For remote areas, a higher charge of [USD $60] applies, with delivery estimated at 12-20 days. This website allows you to proactively search whether your address is considered a remote area, and we encourage you to check in advance at https://www.trackingmore.com/remote-area.
Customs Duties Notice
Please note that while most orders avoid customs duties, some may incur additional fees based on your country's policies. These charges are not covered by TacticalEdged.Dojo. You will need to kindly monitor the shipping about any customs duties involvement.
Shipping Delays
We strive for timely delivery, but certain factors like customs clearance or logistic processes may cause delays. However, If your order does not arrive within 50 days with either one of the three shipping options above, the whole order amount will be refunded. Holiday suspensions excluded, which will normally be updated at homepage.
Return and Refunds
All products from Asia Warehouse are final sale and NON-REFUNDABLE. However, possible product defects and shipping damages will be exempt from this return policy, and a refund can be requested or new product(s) will be sent to you, within 14 days of receiving your order.
We truly appreciate your patience and understanding!
If you have any furthermore questions, don't hesitate to contact us at tacticaledged.dojo@gmail.com.